The Botanical Cold-Chain Preservation System
Active cellular peptides and unrefined plant botanicals degrade when subjected to prolonged temperatures above 28°C (82°F). To eliminate this risk, standard shipping boxes are never utilized at Luerist.
Every order is cradled inside our proprietary EcoThermal™ insulated pod, constructed from recycled post-consumer fiber and chilled with non-toxic, compostable seaweed-based refrigerant packs. This preserves a stable 15°C–22°C microclimate for up to 96 hours in transit.
Sustainable Packaging Lifecycle
Our refrigerant gel is 100% plant-safe and biodegradable. Cut open the pouch and dilute it in garden water as an organic soil conditioner, then recycle the outer pod.
Transit Tiers, Speeds & Thresholds
We offer calibrated delivery tiers through premium logistics partners (FedEx Priority, DHL Express, and Local White-Glove Couriers):
| Transit Tier | Estimated Transit Window | Thermal Packaging | Cost |
|---|---|---|---|
| Standard Cold-Chain Express | 2 to 3 Business Days | EcoThermal™ 72h Pod Included | Free on orders $120+ (otherwise $12) |
| Overnight Priority Chilled | 1 Business Day (Next Morning) | Active Cryo-Shield 48h Pod | $28 Flat Rate |
| International Luxury Courier (DDP) | 3 to 5 Business Days | EcoThermal™ 96h Global Pod | Free on orders $250+ (otherwise $35) |
| Same-Day Concierge (NYC & LA Metro) | Under 4 Hours | Chilled Vault Vehicle Delivery | $45 or Complimentary for Tier 3 VIPs |
Seasonal Extreme Heat & Cold Weather Holds
During severe heat waves (ambient temperatures exceeding 38°C / 100°F) or polar vortex freezes, we reserve the right to temporarily pause parcel handoffs over weekends to prevent products from idling in unconditioned carrier warehouses.
If a weather hold is activated for your destination zip code, our logistics concierge will notify you by SMS with the adjusted dispatch schedule.
International Shipments & Delivered Duty Paid (DDP)
We ship to over 50 countries worldwide under Delivered Duty Paid (DDP) agreements.
All customs clearance fees, import tariffs, VAT, and local excise taxes are calculated at checkout and prepaid directly by Luerist. You will never be asked to pay unexpected fees upon courier arrival.